The Image Group is an energetic, vibrant company, and we transfer that energy to our clients’ projects and programs. Our focus on detail and customer service makes us stand out in the marketplace.
Our vision is to be seen and remembered as being the best at everything we do — as a company, and as individuals — whatever it takes.
Serving clients since 1981, we take pride in the full range of in-house services provided to our clients, including creative promotional product offerings, website design and management, screen printing, engraving, embroidery, warehousing, and fulfillment services. Our focus on detail and customer service makes us stand out in the marketplace.
The Image Group is a proud member of the PeerNet Group, an alliance of leading Promotional Products and Marketing Distributors located throughout North America.
As part of the PeerNet Group, we’re able to offer you the best service, the most creative ideas, very competitive pricing, and reliable delivery. PeerNet Group members work together to develop industry advances in technology, product decoration and imprinting procedures, fulfillment, and other services — all aimed at satisfying our clients’ needs.
Commitment to Quality
The Image Group knows that quality of service and quality of product, above all else, make for successful promotional products programs. Here, quality isn’t a mere cliché. Quality, as we employ it on behalf of our clients, is quantifiable. We create solutions and programs that perform.
Commitment to Creativity
Always in search of exciting new products, fresh marketing approaches, bold ways to combine product with presentation for maximum impact, and the most effective visuals to enhance brand identity, we at The Image Group draw heavily upon our creativity in crafting the most effective promotional products and programs for our clients.
Commitment to Individualized Attention
We’ve built our reputation upon our ability to create, advise, respond, and adapt, all according to very specific client needs. This means understanding your project, your objectives, your channels of distribution, and your budget. And it means that every team member at The Image Group approaches each undertaking from the client’s point of view.
Commitment to Applied Technology
From communicating the availability of promotional products and apparel to creating alternative streams of revenue for our clients, The Image Group’s in-house technology team plays a key role in every project. Ongoing innovation and leading-edge technology clearly mark The Image Group as an eCommerce leader in the promotional advertising industry.
Our corporate headquarters is located in the Toledo suburb of Holland, OH. In addition to sales and support offices, the 30,000 square foot facility houses our design, decorating, and fulfillment operations.
Cleveland is our second-largest, but fastest growing market. The sales office has more than doubled in size to eleven employees, and it hosts a popular Promotional Products Expo each spring in April.
One of our quickly emerging markets, Ann Arbor is home to the University of Michigan. The city enjoys a local economy that includes leading organizations in medicine, technology, and research & development.
Quality and Compliance
The Image Group is serious about impacting social change and raising compliance awareness within the promotional products industry.
We’re proud to be one of ten members of the Distributor Advocacy Council for the Quality Certification Alliance (QCA). QCA is an independent, non-governmental, not-for-profit accrediting organization for promotional products industry suppliers. Its mission is to elevate the standards by which promotional products manufacturers and importers provide safe and socially compliant merchandise.
The Image Group has made a commitment to giving preferred status to suppliers who are QCA certified. To earn QCA certification, suppliers must complete multiple independent third-party audits and comply with stringent national and international manufacturing standards.
To demonstrate a serious commitment to meeting our clients’ expectations for product safety and compliance, we’ve pledged that 90 percent of our purchasing will be done with QCA accredited suppliers within the next three years.
All of our imaginative account managers and decorating artists make it their personal mission to boost your visual identity – in print, online, and on merchandise – and give your brand a unique, memorable look and feel. Here are some examples of our work.
At The Image Group, we’re serious about impacting social change – and raising safety compliance awareness within the promotional products industry. This past year, we’ve implemented new policies that have put us at the forefront of children’s product safety, and toward ensuring a socially compliant supply chain. You can read about those initiatives in our [...]
One of our team members recently returned to work after a holiday vacation that was followed by two snow-emergency days. Luz has been with The Image Group for nearly two years, and she immediately proved her value to our company. She’s a quick learner with a strong work ethic and a keen eye for quality. [...]
“None of us is as smart as all of us.” Don Mintz, founder of The PeerNet Group Were you to add up all the years of promotional product experience The Image Group’s employees possess, the total would equal several centuries. Our recent merger with LightHouse Brands contributed over 100 years alone. So when it comes [...]
During the months of November and December, all Northwest Ohio and Southeast Michigan McDonald’s restaurants will be selling a custom calendar that was developed right here at The Image Group. Area McDonald’s are selling the calendars to raise money for Ronald McDonald House Charities of Northwest Ohio, with all proceeds going toward a capital campaign [...]
Maybe you’ve experienced this: you order a Coke in a restaurant, only to have the server respond, “Is Pepsi okay?” If you’re like most people, your response is, “Sure, that’s fine.” Now imagine someone saying, “No. Pepsi is not okay. If you don’t have Coke, I’ll just have water.” Or even more drastic, “Since you [...]
In keeping with our commitment to excellence, every employee at The Image Group has the authority to stop a production run for quality concerns. When a logo’s color isn’t exact, or its placement is slightly off, anyone can call “foul.” That’s our rule, whether it’s the CEO or a newly hired trainee making the decision. [...]
Hey, did you hear the news? The Duke and Duchess of Cambridge are now parents of a baby boy. Of course you’ve heard. After all, the couple’s child is third in line to the British throne. The “royal baby” has been the subject of millions of Facebook posts and Twitter tweets since he was just [...]
Wouldn’t it be great if people would intentionally look at your marketing message every day? Of course it would, and that’s why calendars continue to be one of the most popular promotional products around. While many people keep their personal schedules on smart phones, tablets, or other electronic devices, printed calendars still serve an important [...]
When was the last time a customer or prospect thanked you for your advertisement? Odds are, few viewers of your television commercials thank you for sponsoring their favorite show. It’s doubtful that you receive gratitude for putting up that billboard drivers see on their way home from work. Getting appreciation for your newspaper ad, radio [...]
“A logo is less important than the product it signifies.” –Paul Rand In a 1991 article written for the American Institute of Graphic Arts, iconic graphic designer Paul Rand reflected on various misperceptions that businesses have about their logos. The man responsible for creating logos for companies with such household names as IBM, Westinghouse, UPS, [...]